Frequently Asked Questions
Everything you need to know about shopping at iniBuilds Store.
How do I access my digital downloads?
Once your purchase is complete, your products will be available immediately in the 'My Account' section under the 'Downloads' tab. You will also receive a confirmation email with direct links.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.
Can I request a refund for a digital product?
Due to the nature of digital goods, we generally do not offer refunds once a product has been downloaded or activated. However, if you experience technical issues, our support team is happy to assist.
Are software updates included with my purchase?
Yes, all customers receive free lifetime updates for products purchased through the iniBuilds Store. You can download the latest versions via the iniManager app or your account dashboard.
How many devices can I install my product on?
Standard licenses allow for installation on up to two personal devices, provided they are for your own use and not used simultaneously.
Do you offer technical support for third-party products?
While we provide full support for iniBuilds original products, for third-party software sold on our store, we recommend contacting the original developer first for specific technical queries.